Frequently Asked Questions

Do Buttacup planters fit any water butt?

Yes, they have been designed to fit any standard, curved water butt (ensure you select the correct model and fittings at checkout). If you are considering using the Buttacup with a wooden water butt or similar then please contact us direct so we can help.

Are Buttacup planters easy to fit?

Yes, extremely easy. Our planters secure directly to your water butt, with the simple fixings supplied also housing the integrated irrigation system.

Will Buttacup over water the plants contained inside?

The water flow delivered via the drip feed irrigation fittings can be adjusted according to your own specific needs.

Can I use Buttacup pots as standalone planters?

Absolutely! Whilst the curved design makes the planters ideally suited for attachment to water butts, they also make perfect companion planters (when placed around the base of other pots).

Are Buttacup planters available in any other colours?

Currently Buttacup pots are available in green, terracotta, black and yellow. Look out for further details in our new product section, or alternatively sign up for our newsletter here.

Are Buttacup products environmentally friendly?

Buttacup planters are extremely ecologically friendly, because they use recycled rainwater, help to decrease run off, and create a new habitat where one did not exist before.

Where can I buy Buttacup products?

Buttacup will soon be available in all good garden centres, DIY stores and many other retail outlets, but for now, you can purchase direct from our store.

If purchasing on this site, how do I pay?

We accept major debit / credit cards, and also offer PayPal account facility.

Are Buttacup Flows available from stock?

Yes, in addition to Buttacup Flows being available from a wide cross-section of retailers, we also hold them here in stock ready for immediate shipment. Delivery will take 1 to 2 working days.

Will Buttacup Flows be affected by a frost or ice?

No after vigorous testing we can say with 100% confidence that they are frost and ice proof.

What is the guarantee?

All our products are provided with a one-year, full product warranty. In the rare event that you receive a damaged or defective product direct from usthen we will be happy to exchange it free of charge.

What is your return and exchange policy?

If, for whatever reason, you decide you do not wish to keep your product, then we will be happy to offer an exchange or refund so long as the item is returned to us in unopened, saleable condition.